Our Care Process

Step One - Initial Enquiry

When you contact Lifelong Home Care Services your call will be answered by one of our fully trained care assessment specialists. At this time, we will gain an understanding of your needs, talking through the options open to you and also discovering the potential costs involved as well as the ways you can receive support to cover it.

With your permission, we will then arrange a convenient time for one of our care team to visit you in your home to discuss your requirements in much greater depth.

Step Two - Home Visit

During your personal consultation a member of our professional care team will carry out an in-depth but totally confidential assessment of all your requirements so that we have all the information necessary to give you a full and detailed quote covering all your care needs.

Step Three - Confirmation

When you and your family are happy with every element of our suggested care plan and have confirmed your intention back to us, we will personally select the individuals that match your needs.

This may involve extra training for staff members. But all costs will be covered by Lifelong Care Services to ensure we meet your exact needs.

Step Four - Start enjoying exceptional care every single day

And we can’t wait to help you achieve just that.

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